NETIQUETTE AND PRIVACY POLICIES
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Anti-spam law
We fully subscribe to the spirit of Canada’s Anti-Spam Law. We are therefore committed to sending you relevant and enlightening communications and invitations, which will be delivered to you in a timely manner. You can ask to be removed from our mailing list at any time or change your personal preferences.
Copyright
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External links
This website contains links to external sites. We do everything we can to ensure the quality of these sources, but COLOKIA can in no way be held legally responsible for any external content.
Response time
We are committed to responding to any message sent to us via one of our digital platforms (website, Facebook, LinkedIn, Twitter) within four business hours.
Netiquette
- You may post content and comments on our digital properties or social media accounts that are related to COLOKIA’s business, or that concern the topic of public participation, or which are of interest to the COLOKIA community.
- We accept the publication of links to external content, but COLOKIA will not be held responsible for the content of external websites and reserves the right to deactivate any external link that would contravene this netiquette.
- It is prohibited to “spam,” troll or publish the same content repeatedly.
- Do not share advertising content or calls to action other than in connection with the activities and publications of COLOKIA.
- Show the same respect in your online conversations as you would face-to-face. Vulgar, obscene or malicious language and content will not be tolerated.
- Words written in capital letters can be interpreted as aggressiveness or bullying. As a result, all comments written in capital letters will be deleted.
- Your content will be automatically deleted if it contains any of the following: Pornographic or sexually explicit content; hate speech, racist, sexist, homophobic comments; threats or harassment; personal attacks, insults or defamatory content; incitement to commit a criminal act.
- Please respect the privacy of others by not including any personal information, such as a phone number or e-mail address, or private conversation in your content.
- Do not impersonate another person and do not use multiple accounts or aliases.
- COLOKIA reserves the right, without any obligation to do so, to supervise and moderate comments posted on its Facebook page or on any of its other properties on social media. Any comments that do not comply with our netiquette may be deleted and their author may be excluded from the page.
- COLOKIA reserves the right to modify this netiquette at its sole discretion and without notice.
During our in-person or virtual public participation activities, we encourage the following approaches:
- Intervene briefly and directly
- Express your opinion as clearly and succinctly as possible so that others can have time to speak
- Discuss ideas, don’t attack people!
- Respectfully listen to the opinions of others. If you do not agree, you have the right to say so while being polite
- Dare to speak up, open up to diversity
- You have some responsibility for the success of the activities
- React when asked and have the openness to hear ideas that are not yours
- Keep your attention on the person speaking
- Avoid discussions or comments with neighboring people, as this interferes with listening and understanding of the interventions
- Turn off your phones and alerts, don’t be in two places at once!
- Be punctual and respect your choice of activity
- Show up on time for the activities you have chosen. If you arrive late, be discreet.
During our in-person or virtual public participation activities, we strongly discourage these ways. Our facilitators have been instructed to end it without delay:
- To disclose personal information about another person, whether or not they participate in the activity
- To make hateful, vulgar or insulting remarks or to make violent, obscene or sexually explicit gestures
- To threaten or harass a person
- Threaten to commit a criminal act or incite to do so
- Commercial promotion of a product or service in an unsolicited and unauthorized manner by the organizers
- Use illegal material (for example, that violates a court order)