EXPERTISE
MUNICIPALITIES
Our value proposition is simple: we put our expertise in communication and public participation at the service of the public sector at all levels of government.
While public participation has certainly become a priority, we also know that interests seem more polarized than ever within communities. We engage ordinary citizens in constructive public consultations.
VALUE PROPOSITION
- Placemaking workshops
- Co-creation sessions
- Personalized invitations by mail or door-to-door
- Advertisements and citizen mobilization via social media
- Management of customer experience from start to finish
- Simplification and adaptation of content
- Creation of user-friendly virtual platforms
- Selection of adapted and inclusive meeting places
- Professional signaletics
- Interpreters and stenographers
- Database management
- Hyper-detailed consultation reports
- Creation of video content and interviews
- On-site interpretation tours
SUPPORT FOR PROFESSIONALS
We complement the service offer of urban planning consulting firms in three specialized areas related to public participation.
Engage. Our extensive marketing experience allows us to create modern and high-performance communication tools that captivate the community. Enthusing people and mobilizing them is our forte.
Simplify. The technical language that stems from codes, regulations and the ultra-specialized world of urban planners and architects can be daunting for the general public and thus deprive professionals of user understanding and points of view. We simplify things for everyone’s benefit.
Decode-Recode. We facilitate placemaking workshops in a creative way and we decode objections with tact. It is a real calling. After all, our position as dialogue specialists, neutral and objective, allows us to manage collaboration in a non-emotional and non-personal way. It’s our trademark.
Concerted Development
Organizing a pre-consultation very early in a development process allows to meet residents and all stakeholders to understand the environment, to understand their expectations and adjust some of the project’s elements before it becomes too costly to do so. We can organize such pre-consultations from A to Z and produce super structured consultation reports for public authorities and the community.
TURNKEY OFFER
- Field research
- Interviews with socio-economic groups
- Historical and toponymic research
- Organization of information events in virtual, in-person or mixed mode
- Placemaking workshops
- Citizen Mobilization
- Creation and management of resident and stakeholder database
- Meticulously document the citizen journey (as in user experience) during the process
- Produce engaging digital platforms to distribute informative content
- Support in simplifying content and presentation format presented at the event
Neighborhood Committees
Once a development project is underway, it is essential to create a Neighborhood Committee to continue the dialogue with the community and ensure long-term success of the project. We can support promoters in:
- Creating the structure and terms of the committee
- Recruiting members and mobilize the community
- Distributing informative content organically and digitally
- Developing the proper info-work communications tools
- Producing and distributing newsletters that report on project progress and community engagement
NON-PROFITS
We offer tailor-made training sessions to community groups wishing to engage in public participation, who want to make a constructive contribution to the debates or who just want to better understand issues related to urban and social development.
Stakeholder Mapping
In this training, you are taught to identify all the key players in a real estate development project and we present tools to prioritize actions and establish the right connections.
